Director of IT

The Director of Information Technology, Customer Facing Systems provides overall leadership and directs the organization’s technology efforts to ensure continuous development and execution of technical strategies that enable Client to provide customers with world-class service and maintain a position as a technically innovative and forward-looking organization. The Director provides vision and leadership for developing and implementing information technology initiatives, as well as, supports these initiatives in a hands-on manner. The Director supports business operations in order to improve cost effectiveness and service quality within the operations and customer facing focus areas of the company. This individual will be responsible to lead, conceptualize, develop, implement, and manage the strategic vision for a major customer facing system in addition to overseeing all the current customer facing systems.  This position is responsible for directing and managing IT plans, schedules, policies and programs as related to the business unit and report to the Group vice president of Information Technology.